The key to a successful show with any artist and the teleprompter operator is the confidence that the op can minimize the wait time needed to provide exactly what is needed at any moment.

It doesn’t matter how outside the “safe zone” the performers’ demands are – that’s exactly where our software comes in.

Over the years I’ve toured with artists who would occasionally pick requests from members of the audience, even cover songs not already in the catalog – so it was really a “battle stations” moment. Other artists would turn a single song in an unrehearsed medley, returning to the initial song at the exact spot.

These real-world scenarios are why we consulted with programmers to figure out “how do we make this process better and faster?”